The HealthCare Champion program recognizes the CARE in healthcare.
Each month, patients and their families send heartwarming stories about special ways their lives were impacted by a member of the HaysMed HealthCare team.
Recent recipients include:
- Dr. Anthony Accurso
- Alice Rohr
- Tina Wellbrock
- Faith Desbien
- Aaron Scholes
- Dr. Tuyet Pham
- Regan Kraus
- Carolyn Terry
- Patti Lane
- Dione Werth
- MacKenzie Waugh
- Kellie Werner
About Dr. Pham
My family and I cannot express our appreciation of Dr. Pham enough. My father was scheduled for an extremely high risk procedure that involved many considerations in his care. Although we felt the gravity of the situation from a personal perspective, Dr. Pham thoughtfully expressed her concerns in a calm, professional manner. We appreciated her concern from not only during the time of the procedure but afterward as well. She came in multiple times throughout my father's stay to check in and provide information. We are grateful for the excellent care we received from Dr. Pham. Words seem inadequate to express appreciation for her excellent care and giving my father the ability to literally fight for his life.
I spend most of my time being a rock for those friends and loved ones in my life. However, this morning while here with a friend for a total knee replacement, I made my way to the cafe for a much needed cup of coffee and something to put in my tummy. I was not about to eat in front of my friend, whom could not eat prior to surgery. Alice quickly recognized I was more than a bit lost and swooped in to say good morning and guide me through the wonderful choices of breakfast items and where to find everything to go with it, especially the coffee. I really appreciated that she was quick to recognize that this rock needed someone else to lean on for a second this morning and she got me fixed right up. I sure appreciate! It may not seem like much, but it really meant a lot to me this morning to have someone go that extra mile for me. Alice, thank you so much for being that kind and helpful soul this morning. You helped my get my cape straight for the rest of the day to be everyone else’s rock again.
I appreciated her so much. She was kind, spirited, helpful and she made me feel comfortable. I liked the way she talked to me and explained things. She made me feel like she was there to help and support me. I did not feel like I was bothering her when I had questions or needed something.
As someone has does not tolerate blood draws well (physically or mentally), I am always relieved when I see Tina's face greeting me at the draw station. She is always so kind and helps calm the fears of having any draws completed. Not only are her technical skills top notch, but her personality is at the same level.
Enclosed is a contribution as a thank you for your outstanding service. We would appreciate your passing along our heartfelt thanks to those three wonderful professionals and to let them know we have expressed our gratitude in a material way. Thank you so much!"